TERMS & CONDITIONS

Welcome to www.serenityaesthetics.uk (the “Website”). By using this Website (including booking consultations or services via the Website), you agree to the following terms and conditions (“Terms”). If you do not agree, please do not use the Website or book services.

1. Definitions

• “We”, “Us”, “Our” refers to Serenity Aesthetics & Skincare.

• “You”, “Client”, “Customer” refers to you, the Website user or person booking services.

• “Services” refers to aesthetic treatments, skincare consultations, and related services offered via the Website.

2. Use of the Website

• You must be at least 18 years old to use the Website.

• You agree not to use the Website for any unlawful or prohibited purpose and to comply with all applicable laws and regulations.

• We reserve the right to suspend or terminate access to the Website without notice for any reason.

3. Booking and Payment

• When booking a consultation or treatment via the Website, you must provide accurate, current, and complete information.

• Prices for Services are as listed on the Website at the time of booking.

• Payment terms, deposits, and cancellation policy apply as set out at the time of booking.

• You agree to comply with any pre-treatment requirements.

4. Treatment & Results

• We endeavour to provide high-quality treatments; however, results cannot be guaranteed.

• You accept that all treatments carry inherent risks and that no treatment is entirely free of side effects.

• You agree to inform us of any changes in your health or medication that may affect the treatment.

5. Cancellation & Rescheduling

• Our cancellation/rescheduling policy will be communicated at the time of booking.

• Failure to attend without giving required notice may result in a cancellation fee or the full price being charged.

6. Intellectual Property

• All Website content is owned or licensed by us and protected by law.

• You may view, download, and print materials for personal, non-commercial use only.

7. Limitation of Liability

• We will not be liable for any indirect, incidental, consequential, or special damage.

• Our total liability shall not exceed the amount paid for the specific Service.

8. Warranties & Disclaimers

• The Website and Services are provided “as is” and “as available.”

• We make no warranty of any kind regarding the Website or Services.

9. Privacy

• We handle your data in accordance with our Privacy Policy.

10. Third-Party Links & Services

• We are not responsible for any third-party content, privacy practices, or reliability.

11. Changes to Terms

• We may revise and update these Terms at any time without prior notice.

12. Governing Law & Jurisdiction

• These Terms are governed by the laws of England & Wales.